Privacy Policy for AAFI Med Telemedicine Platform

Last updated: 24-12-2024

Thank you for choosing AAFI Med Telemedicine Platform. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you use our website and services.

By accessing or using our Telemedicine Platform, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Information We Collect

a. Personal Information:

• To provide our telemedicine services, we may collect personal information such as your name, address, contact details, date of birth, and medical history.

b. Health Information:

• In order to facilitate medical consultations, we may collect and store information related to your health, medical conditions, prescriptions, and treatment plans.

c. Usage Information:

• We may collect information about your use of our platform, including log files, device information, and IP addresses to improve the quality of our services.

2. How We Use Your Information

a. Providing Telemedicine Services:

• Your personal and health information is used to facilitate virtual medical consultations, diagnose medical conditions, and prescribe treatments.

b. Improving Our Services:

• We use usage information to analyze and enhance the performance, security, and functionality of our AAFI Med Telemedicine Platform.

c. Communications:

• We may use your contact information to send important updates, service-related announcements, and promotional material. You can opt-out of marketing communications.

3. Data Security

a. Encryption:

• We employ industry-standard encryption protocols to protect the security and integrity of your personal and health information.

b. Access Controls:

• Access to your information is restricted to authorized personnel only, ensuring that your data is handled with the utmost confidentiality.

4. Sharing Your Information

a. With Healthcare Providers:

• Your health information may be shared with healthcare professionals involved in your telemedicine consultations for the purpose of providing accurate medical advice.

b. Legal Requirements:

• We may disclose your information if required by law or in response to a court order, government request, or legal process.

5. Your Choices and Rights

a. Access and Correction:

• You have the right to access and correct your personal information. You can update your account details or contact us for assistance.

b. Opt-Out:

• You can opt out of receiving non-essential communications from us.

6. Changes to This Privacy Policy

a. Updates:

• We may update this Privacy Policy periodically. Any changes will be posted on this page, and the revised version will be effective immediately.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@aafi-med.com.